Introduction
Webfox Developments Ltd. is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, disclose, and protect your information in compliance with the New Zealand Privacy Act 2020.
Information We Collect
We may collect the following types of personal information from you:
Personal Identifiers: Name, email address, mailing address, and phone number.
Transactional Information: Details of transactions carried out through our site.
Technical Information: IP address, browser type, and operating system.
Cookies and Tracking Technologies: Information collected through cookies and similar technologies.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To process orders and manage your account.
- Customer Support: To respond to your inquiries and support requests.
- Marketing Communications: To send you newsletters, updates, and promotional materials (with your consent).
- Website Improvement: To analyse site usage and improve our services and website functionality.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: Where you have given explicit consent for a specific purpose. Contractual Necessity: To fulfil our contractual obligations to you. Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: To pursue our legitimate interests in improving our services and understanding user behaviour.
How We Protect Your Information
We implement a variety of security measures to ensure the confidentiality, integrity, and availability of your personal information:
- Encryption: Data encryption technologies where applicable to protect your information.
- Access Controls: Restricted access to personal information to authorised personnel only.
- Regular Audits: Regular security audits and vulnerability assessments.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information. You can manage your cookie preferences through your browser settings.
Types of Cookies We Use
Essential Cookies: Necessary for the operation of our website.
Analytical/Performance Cookies: Help us improve the website by collecting information on how it is used.
Functional Cookies: Remember your preferences and personalize your experience.
Targeting Cookies: Record your visit to our website and the pages you have visited.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as follows:
- Service Providers: Trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Legal Compliance: When required by law or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or asset sale.
International Transfers
If we transfer your personal information to countries outside New Zealand, we will ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Once no longer needed, we securely delete or anonymize your information.
Your Rights
Under the Privacy Act 2020, you have the following rights regarding your personal information:
- Access: Request access to your personal information held by us.
- Correction: Request correction of any inaccurate or incomplete information.
- Erasure: Request deletion of your personal information, subject to legal requirements.
- Objection: Object to processing based on legitimate interests.
- Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us using the details provided below.
Changes to Our Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes where appropriate.
