Case Study
Data-Driven Dispatch: iMIX Achieves Operational Efficiency with Integrated Technology.
imix
•
Mar 3, 2025
Introduction
Webfox delivered real-time operational visibility and streamlined workflow management for iMIX, a leading provider of compounded chemotherapy and immunotherapy, enabling them to optimize their critical clean room operations.
By acting as a dedicated technology partner, Webfox provided iMIX with tailored solutions that addressed their specific challenges and supported their rapid growth within the highly regulated pharmaceutical sector.
iMIX’s expertise, combined with their fast growth, required a technology partner who could quickly understand and adapt to their evolving business.
The Challenge
iMIX struggled with communicating workflow through their clean room, leading to inefficiencies and a lack of real-time data for informed decision-making.
This lack of visibility hindered their ability to optimize production and dispatch schedules, impacting overall operational efficiency.
The Solution
Webfox implemented a comprehensive solution featuring custom dashboards, a compound request management system, and integrated RFID hardware.
The RFID integration provided real-time tracking, delivering immediate insights into operational flow and simplified and automated critical processes. Webfox deployed a secure server environment optimized for performance and scalability, ensuring seamless operation of the new systems.
Our Process
Webfox worked as a dedicated technology partner, engaging in weekly collaborative sessions to deeply understand iMIX's business and processes. An agile, iterative development approach allowed for early releases and continuous feedback, ensuring the solution evolved in alignment with iMIX’s needs.
The process prioritised future scalability and maintainability, ensuring the solution could adapt to iMIX's continued growth.
The Results
The implemented solution provided iMIX with immediate, real-time insights into their operations, leading to significant improvements in operational efficiency. The integrated RFID system delivered previously unknown data on day one, revolutionising inventory management. The streamlined dispatch schedules and automated invoicing through Xero integration reduced manual tasks and improved accuracy. These enhancements allowed iMIX to optimize their critical clean room operations and better serve their patients.
Testimonial
"We compound chemotherapy and immunotherapy for patients across New Zealand. We're a fast-growth business, and we had a key challenge around communicating workflow through the clean room. The solution that Webfox developed for us provided real-time data and information to the team, enabling them to make good decisions throughout the day. What we've really enjoyed with Webfox is the way they approach working with us. They've sought to understand our long-term vision and the challenges we're trying to solve for, but they've also worked in a really agile, iterative way. The project has been broken down into distinct stages, allowing us to build on those as we go.
It's very much a partnership. "Megan Borrie
General Manager @iMIX
